Privacy Policy

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information") in the following ways:

A. Information You Provide to Us Directly

• Contact & Account Information: Name, email address, phone number, shipping and billing addresses, and account passwords.
• Order Information: Details about the jewelry you purchase, custom design preferences, ring sizes, engravings, and special requests.
• Payment Information: Credit card numbers and payment details (processed securely via our third-party payment processors; we do not store full credit card numbers on our servers).
• Customer Service Interactions: Communications you have with our team via email, chat, phone, or in-person showroom appointments.

B. Information We Collect Automatically

When you visit our website, we automatically collect certain data using cookies and similar tracking technologies:

• Device Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Browsing history, pages visited, time spent on the site, clicks, and the referring website that led you to us.

We use your Personal Information to provide a seamless, secure, and personalized luxury shopping experience. Specifically, we use your data to:

• Process, fulfill, and securely ship your jewelry orders.
• Communicate with you regarding order status, tracking, and customer support.
• Send you promotional emails, exclusive offers, and newsletters (you may opt-out at any time).
• Detect and prevent fraud, which is especially important for high-value purchases.
• Improve our website, product offerings, and marketing efforts through analytics.

We do not sell your Personal Information to third parties. We may share your data in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our business, such as payment processors (e.g., Stripe, PayPal), shipping and fulfillment partners (e.g., FedEx, UPS), and email marketing platforms.
• Legal & Security Requirements: We may disclose your information if required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of Alessandra Bettini, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

We use cookies, web beacons, and pixels to enhance your browsing experience. These tools help us remember your shopping cart, analyze site traffic, and deliver personalized advertisements on third-party platforms (like Google or Facebook).

You can manage or disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website.

Given the high value of our products, security is our top priority. We implement industry-standard administrative, technical, and physical security measures to protect your data, including Secure Socket Layer (SSL) encryption for all transactions. However, please understand that no transmission of data over the internet is 100% secure.

Depending on your location (such as California under the CCPA, or the EU under the GDPR), you may have the following rights regarding your data:

• Right to Access: You can request a copy of the Personal Information we hold about you.
• Right to Deletion: You can request that we delete your Personal Information, subject to certain legal exceptions (e.g., retaining data for warranties or tax purposes).
• Right to Correction: You can update or correct inaccurate information in your account settings.
• Opting Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise these rights, please contact us at privacy@alessandrabettini.com.

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we discover that a child has provided us with personal data, we will delete it immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Effective Date."

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Alessandra Bettini

Email: privacy@alessandrabettini.com

Phone: 212-398-3050

Address: 50 WEST 47TH STREET, Suite # 2007 NEW YORK, NY 10036, US